Service Delivery

Norfolk Industries prides itself in employing people who are disadvantaged in the labour market due to disability.  Some of our staff have complex multiple disabilities and have worked at Norfolk Industries for many years. 

We feel that we can clearly demonstrate that a business who employs the majority of it’s staff who have disabilities, can provide high quality products to our customers at all times whilst fulfilling a social aim.

Norfolk Industries pays all staff well above minimum wage with a bonus package in addition as well as a good pension provision, ensuring that staff are able to provide for families and have a fulfilling life through work.    

Corporate Responsibility

Corporate responsibility is now very high on the agenda particularly within larger organisations. 

Norfolk Industries supplies quality products whilst it’s own remit is not to make profit for shareholders but to reinvest any profits made directly into improving and continuing to provide a quality support service to our disabled staff and work placement volunteers.  This social responsibility results in an additional marketable reason to trade with ‘community interest’ companies such as Norfolk Industries.

People's consumption patterns are influenced by corporate social responsibility efforts, according to a 2004 survey of more than 400 "opinion elites" (members of the top 10 percent of society, with regard to media consumption, civic engagement, and interest in public policy issues) in 10 countries, by APCO Worldwide. "Positive Corporate Social Responsibility information has led 72% of the respondents to purchase a company's product or services and 61% to recommend the company to others. Conversely, negative CSR news has led 60% to a boycott a company's products and services," reported PR Week.

Norfolk Industries sees itself as a Social Enterprise as our mission is to apply market-based strategies to achieve a social purpose.  Our aim is to accomplish targets that are social and/or environmental as well as financial (often referred to as the triple bottom line).

Many commercial businesses would consider themselves to have social objectives, but true social enterprises are distinctive because their social or environmental purpose remains central to their operation.  Norfolk Industries believes passionately that people with disabilities and/or disadvantages to work, can with the correct support, offer a quality product at a cost effective rate and we encourage other organisations to become part of this important service by purchasing our products.